Data Protection

Privacy Policy

1. Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) is:

FRANKONIA Gastronomie GmbH
Represented by Managing Director Uwe Schmitz
Mühlenstraße 36
40213 Düsseldorf
Germany

Telephone: +49 211 547650605
Email: info@ilpunto-duesseldorf.de

Register court: Düsseldorf Local Court (Amtsgericht Düsseldorf)
Registration number: HRB 106949
VAT ID: DE 313922237

2. Data Protection Officer

The controller has appointed a data protection officer:

Mario Rosenkranz
BITsic GmbH

Website: https://www.bitsic.de/
Email: m.rosenkranz@bitsic.de
Telephone: +49 2953 39699-23

3. General Information on Data Processing

We process personal data exclusively in accordance with applicable data protection legislation, in particular the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and the German Digital Services Data Protection Act (TDDDG).

Personal data means any information relating to an identified or identifiable natural person.

As a general rule, this website can be used without providing personal data. Where personal data is collected on our website, this always takes place on one of the legal bases specified below.

4. Hosting and Server Log Files

This website is hosted by:

STRATO AG
Otto-Ostrowski-Straße 7
10249 Berlin

The servers are located in Germany.

When you access our website, the hosting provider automatically collects and stores information in server log files. This includes, in particular:

• The IP address of the device making the request
• The date and time of access
• The pages and files accessed
• The browser type and version
• The operating system used
• The referrer URL

These data are not combined with data from other sources.

Legal basis: Article 6(1)(f) GDPR (legitimate interests).

Our legitimate interests are to ensure the secure and uninterrupted operation of the website and to protect it against attacks.

We have entered into a data processing agreement with the hosting provider in accordance with Article 28 GDPR.

5. Use of Cookies and Consent Management

We use the following consent management tool on this website:

Complianz
Provider: Really Simple Plugins B.V., Netherlands

The tool is used to obtain, manage and document consent to the storage of information on your device and access to that information. Your selection is stored locally in your browser; no information is transmitted to the provider’s servers.

We distinguish between the following categories:

• Functional cookies (always active)
• Preferences
• Statistics
• Marketing

Non-essential cookies are only set after you have given your explicit consent. You can change or withdraw your consent at any time with effect for the future using the “Manage consent” link in the footer.

Legal bases:

• Section 25(1) TDDDG (storage of information on terminal equipment)
• Article 6(1)(a) GDPR (consent)
• Article 6(1)(c) GDPR (documentation of consent)

For technically necessary storage operations, Section 25(2) TDDDG applies in conjunction with Article 6(1)(f) GDPR.

6. Google Tag Manager

We use:

Google Tag Manager
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google Tag Manager is a tool for managing website tags. It does not itself set cookies or collect personal data, but enables the integration and management of other services. When Tag Manager is loaded, your IP address is transmitted to Google.

Services integrated through Tag Manager are only activated after you have given your consent in the consent management tool.

Legal basis: Article 6(1)(a) GDPR (consent).

Transfers to third countries: A transfer to the United States cannot be ruled out. Such transfers take place on the basis of the Standard Contractual Clauses pursuant to Article 46 GDPR and the provider’s certification under the EU–US Data Privacy Framework. There is a risk that US authorities may access the data.

7. Google Analytics 4

This website uses the following web analytics service:

Google Analytics 4 (GA4)
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

The service is integrated through Google Tag Manager and is only activated after you have given your consent in the consent management tool.

Google Analytics uses cookies and similar technologies to analyse your use of this website. In particular, the following data are processed:

• A pseudonymous user identifier (Client ID)
• Pages accessed, time spent on the website and interactions
• The referrer URL and information about the source of the visit
• Approximate location based on the IP address (country, region, city)
• Device type, screen resolution, browser and operating system

In Google Analytics 4, IP addresses are used exclusively to derive approximate location information and are not stored. For EU users, IP addresses are truncated on servers within the European Union before data are transmitted to the provider’s servers.

We use Google Analytics to statistically evaluate the use of our website and continuously improve our services. The data collected are not combined with other data processed by us.

Legal bases:

• Section 25(1) TDDDG (storage of information on terminal equipment)
• Article 6(1)(a) GDPR (consent)

Your consent is voluntary and can be withdrawn at any time with effect for the future using the “Manage consent” link in the footer. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Retention period: Data collected at user and event level are automatically deleted once the retention period configured in our account has expired.

Transfers to third countries: A transfer to Google LLC in the United States cannot be ruled out. Such transfers take place on the basis of the Standard Contractual Clauses pursuant to Article 46 GDPR and the provider’s certification under the EU–US Data Privacy Framework. There is a risk that US authorities may access the data.

Data processing: We have entered into a data processing agreement with the provider in accordance with Article 28 GDPR.

Opt-out option: Independently of the consent management tool, you can prevent Google Analytics from collecting data by using the browser add-on provided by Google: https://tools.google.com/dlpage/gaoptout

8. Table Reservations via OpenTable

For table reservations, we provide a link to the following service:

OpenTable
Provider: OpenTable Inc., 1 Montgomery Street, San Francisco, CA 94104, USA

Clicking the reservation link takes you to the OpenTable website. Data are only transmitted to the provider once you access that website. We do not embed OpenTable content on our website; no data are transmitted to OpenTable before you click the link.

The provider is independently responsible for processing your data on the OpenTable website. Its privacy policy applies.

We process the reservation details transmitted to us by OpenTable (name, contact details, date, time, number of guests and any additional comments) to handle your reservation.

Legal basis: Article 6(1)(b) GDPR (taking steps prior to entering into a contract).

Transfers to third countries: Data may be transferred to the United States on the basis of the Standard Contractual Clauses pursuant to Article 46 GDPR.

9. Contact Form and Other Contact

If you contact us using the contact form or by email, we process the data you provide. These include:

• Name
• Email address
• Telephone number
• The content of your message

The data are stored by us to handle your enquiry and any follow-up questions and are transmitted to us by email. The data are not disclosed to third parties.

Legal bases:

• Article 6(1)(b) GDPR, where your enquiry relates to entering into or performing a contract
• Article 6(1)(f) GDPR in all other cases; our legitimate interest is to respond to enquiries

You may object to the processing at any time. We retain the data until the purpose of processing no longer applies or you request their deletion, unless statutory retention obligations require otherwise.

10. Links to Social Networks

We provide links to our Instagram, Facebook and LinkedIn profiles in the footer. These are links only, rather than embedded content or social media plugins. No data are therefore transmitted to the operators of these networks when you access our website. Data are only transmitted when you click one of these links and access the respective platform.

11. Retention Periods

Personal data are stored only for as long as necessary for the respective purposes or as required by statutory retention periods.

• Server log files: generally seven days
• Enquiries submitted through the contact form: until the enquiry has been fully handled, after which the data are deleted
• Google Analytics: in accordance with the retention period configured in the account
• Records of consent: for the duration of the statutory obligation to provide evidence

Statutory retention obligations, in particular those under the German Commercial Code (HGB) and the German Fiscal Code (AO), remain unaffected.

12. SSL/TLS Encryption

This website uses SSL/TLS encryption for security reasons. You can recognise an encrypted connection by the address bar of your browser beginning with “https://” and displaying a padlock symbol. When encryption is active, the data you transmit to us cannot be read by third parties.

13. Your Rights as a Data Subject

You have the following rights at any time:

• Access to the personal data stored about you (Article 15 GDPR)
• Rectification of inaccurate data (Article 16 GDPR)
• Erasure of your data (Article 17 GDPR)
• Restriction of processing (Article 18 GDPR)
• Data portability (Article 20 GDPR)
• Objection to processing (Article 21 GDPR)
• Withdrawal of consent with effect for the future (Article 7(3) GDPR)

To exercise these rights, please contact the controller named above or our data protection officer.

You also have the right to lodge a complaint with a data protection supervisory authority (Article 77 GDPR). The competent authority is:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
Kavalleriestraße 2–4
40213 Düsseldorf
https://www.ldi.nrw.de

14. Changes to This Privacy Policy

We reserve the right to amend this privacy policy to ensure that it always complies with current legal requirements or to reflect changes to our services. The version in effect at the time of your next visit will apply.

Last updated: September 2026